Home » Chick-fil-A CEO draws line on AI: ‘Human to human’ hospitality means no AI voice ordering
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Chick-fil-A CEO draws line on AI: ‘Human to human’ hospitality means no AI voice ordering

Chick-fil-A CEO Andrew Cathy says that while his fast-food company is exploring artificial intelligence technology, including behind-the-scenes uses, it won’t pursue AI voice ordering at its restaurants.

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Chick-fil-A CEO Andrew Cathy says that while his fast-food company is exploring artificial intelligence technology, including behind-the-scenes uses, it won’t pursue AI voice ordering at its restaurants.